Shipping Policy
Production Time All Surrender Program items are made to order. Please allow 3-7 business days for production before your order ships.
Shipping Time Once your order ships, delivery typically takes:
- United States: 3-5 business days
- International: 7-15 business days (varies by destination)
Total estimated delivery time (production + shipping): approximately 7-10 business days for US orders, longer for international orders.
Founding Member Pre-orders Pre-order items follow the same production process. Estimated shipping timelines are stated on each pre-order product page.
Customs & Duties (International Orders) International orders may be subject to customs fees, import duties, or taxes imposed by your local customs office. These charges are the responsibility of the customer and are not included in our shipping cost.
Tracking You will receive a shipping confirmation email with tracking information once your order ships.
Incorrect Address Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Questions about shipping can be sent to [ton email de contact].